bibaji Frequently
Asked Questions

Creating a bibaji account takes less than two minutes. Visit bibaji.bet, click the registration link, and fill in your mobile number, a strong password, and your date of birth. You must be 21 years or older to register. After submitting, you will receive a one-time SMS verification code to confirm your number, and your account will be active immediately.

bibaji requires a valid government-issued photo ID for KYC verification. Accepted documents include a National ID Card (NID), passport, or birth certificate combined with a utility bill. Upload clear photos or scans through your account settings. Verification is usually completed within 24 hours on business days. Completing KYC is required before you can make your first withdrawal.

You can reset your bibaji password from the login page by clicking 'Forgot Password'. Enter the mobile number linked to your account and you will receive an SMS with a reset code. Enter the code, set a new password, and you are back in. If you no longer have access to the registered number, contact [email protected] for identity-verified manual recovery.

No. bibaji strictly allows one account per person. Creating duplicate accounts is a violation of our Terms and Conditions and will result in both accounts being suspended, with any pending bonuses forfeited. If you believe you have accidentally created a duplicate, contact support immediately to resolve it before any action is taken.

To permanently close your bibaji account, email [email protected] with the subject line 'Account Closure Request' from your registered email address or contact Telegram @bibaji_support. Withdraw any remaining balance before requesting closure. The support team will process your request within 48 hours and send a confirmation once the account has been deactivated.

To deposit via bKash on bibaji, log in to your account, go to Deposit, and select bKash as your payment method. The page will display a bibaji merchant number. Open your bKash app, choose Send Money, enter the merchant number and your deposit amount, then confirm with your bKash PIN. Enter the bKash transaction ID in bibaji to complete the deposit. Funds are credited within 5–15 minutes.

Nagad deposits on bibaji are processed within 5 to 15 minutes under normal conditions. Follow the same steps as bKash — select Nagad in the deposit section, send money to the listed merchant number from your Nagad app, and submit the transaction ID. If your deposit has not appeared after 30 minutes, contact support with your Nagad transaction reference number.

The minimum deposit on bibaji is ৳200 BDT across all supported payment methods, including bKash, Nagad, Rocket, and Upay. There is no maximum deposit limit, though very large deposits may be subject to additional verification under our responsible gaming policy. Deposit fees are zero — bibaji does not charge any transaction fee on incoming deposits.

The minimum withdrawal on bibaji is ৳500 BDT. Withdrawals are processed to the same payment method used for your most recent deposit — bKash, Nagad, Rocket, Upay, or bank transfer. You must complete KYC verification before your first withdrawal can be approved. bibaji does not charge a withdrawal fee, though your payment provider's standard transaction fees may apply.

Most bibaji withdrawals via bKash and Nagad are processed within 1 to 4 hours. Bank transfers to Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank may take 1–2 business days. Withdrawal requests submitted after 10 PM Bangladesh Standard Time (BST, UTC+6) are processed the following morning. Large withdrawals above ৳50,000 may require an additional identity check.

No. For security reasons, bibaji only processes withdrawals to the same payment account used for deposits. If your bKash or Nagad number has changed, contact [email protected] with proof of both numbers and your identity documents. The support team will review your case and, after verification, update your account's withdrawal destination on a case-by-case basis.

Yes, bibaji supports both Rocket (Dutch-Bangla Bank's mobile banking service) and Upay as deposit and withdrawal methods. The process is the same as bKash — select your method in the deposit section, transfer to the listed merchant number, and submit the transaction reference. Processing time for Rocket and Upay deposits is typically 10–20 minutes.

On bibaji, you can bet on cricket matches including BPL (Bangladesh Premier League), IPL, T20 World Cup, ODI series, and Test matches featuring the Bangladesh Tigers. Choose a match from the Cricket section, select your market — match winner, top batsman, total runs, or live in-play bets — enter your stake in BDT, and confirm your bet slip. Winnings are credited to your balance immediately after match settlement.

bibaji offers hundreds of slot games from leading providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. You will find classic 3-reel slots, modern video slots, Megaways titles, progressive jackpot slots, and crash-style games. The full slots library is accessible from the Slots section. All games use verified random number generator (RNG) technology and are certified by independent testing labs.

Yes. bibaji's live casino is fully optimised for mobile browsers on Android and iOS. You can play live Roulette, Baccarat, Blackjack, Andar Bahar, Teen Patti, and live game shows streamed in HD by providers including Evolution Gaming and Ezugi. No app download is required — open bibaji.bet in your mobile browser, log in, and navigate to bibaji Casino for the complete live dealer experience.

All slot games on bibaji are supplied by certified third-party game studios with independently verified RTPs typically ranging from 94% to 97%. bibaji does not modify or reduce the RTP settings provided by the game studio. Each game's RTP is displayed in the game information panel. bibaji is committed to fair play and does not use any mechanism to alter game outcomes.

Multi Bet on bibaji lets you combine two or more individual bet selections into a single wager, multiplying the odds for a potentially larger payout. Add selections to your bet slip from different matches or markets, then choose 'Multi Bet' on the slip to see the combined odds. All selections must win for the multi bet to pay out. If any single selection loses, the entire multi bet is settled as a loss.

bibaji's Table section features classic casino table games including Roulette (European and American), Blackjack, Baccarat, Dragon Tiger, Casino Hold'em, and Three Card Poker. Both RNG (computer-dealt) and live dealer versions are available for most titles. Stakes start from ৳50 per hand, making table games accessible whether you are a casual player or a high-roller from Dhaka or Chittagong.

bibaji offers a welcome bonus for newly registered players on their first deposit. Bonus terms, including the bonus percentage and maximum bonus amount in BDT, are displayed on the promotions page at the time of registration. Welcome bonuses are subject to wagering requirements before withdrawal. Always read the full terms of any bonus before claiming it to understand all conditions that apply.

Wagering requirements on bibaji bonuses specify how many times you must bet through the bonus amount before you can withdraw winnings derived from it. For example, a 20x wagering requirement on a ৳1,000 bonus means you must place a total of ৳20,000 in qualifying bets before the bonus converts to withdrawable cash. Contribution rates per game type are listed in the full bonus terms.

bibaji periodically offers free spins as part of deposit bonuses, seasonal promotions, and loyalty rewards for active players. Free spins are credited automatically to your account and are valid on specified slot titles for a limited time (usually 24–72 hours). Any winnings from free spins are subject to the wag ering requirements stated in the relevant promotion's terms and conditions.

Yes, bibaji rewards loyal players through an ongoing promotions and loyalty structure. Regular players accumulate activity-based points that unlock access to higher cashback rates, exclusive bonus offers, and dedicated VIP support. Details of the current tier structure and how to qualify are available in the Promotions section of your bibaji account after login.

bibaji operates as a secure online gaming platform protected by SSL encryption, which ensures all data transmitted between your device and our servers is fully encrypted and protected from third parties. All games are supplied by certified studios and use verified RNG technology for fair outcomes. bibaji is committed to responsible gaming practices and enforces a strict 21+ age policy across all products.

The minimum age to register and play on bibaji is 21 years old. This applies to all products including sports betting, slots, live casino, and table games. bibaji enforces this through ID verification during KYC. Any account found to belong to a person under 21 will be closed immediately and any deposits will be returned. We take underage gambling prevention very seriously.

If you feel gambling is becoming a problem, bibaji offers free self-exclusion for periods of 6 months, 1 year, 2 years, or permanently. Email [email protected] with the subject line 'Self-Exclusion Request' and your preferred duration. Your account will be suspended within 24 hours, and you will be removed from all marketing communications. Existing balances can be withdrawn during the exclusion process.

bibaji customer support is available 24 hours a day, 7 days a week. You can reach us by email at [email protected] or via Telegram at @bibaji_support. For responsible gaming requests, our dedicated team aims to respond within 1 hour. For general queries, response times are typically under 3 hours. Please include your registered mobile number in any support message to speed up verification.